Privacy Policy

Published: 2021/05/31
Last Updated: 2025/08/09

Privacy Policy

The Dream Interpretation Center (DICI) Inc. is committed to protecting your privacy and maintaining the integrity of any personal information we collect (“Personal Information”). The purpose of this statement is to outline how we collect, use, store, and protect your Personal Information, and to inform you of your rights under applicable privacy laws.

This policy is accessible on our home page and at the bottom of every webpage on this site.


1. What Personal Information We Collect

We may collect the following types of Personal Information:

  • Identification and contact details: name, postal address, telephone number, email address, date of birth, identification numbers.

  • Demographic information and personal preferences.

  • Payment information (when applicable) for services purchased.

  • Any other information you voluntarily provide during interactions with us.

We limit collection to what is necessary for the purposes described below.


2. Why We Collect Personal Information

We collect and process Personal Information for the following purposes:

  • To provide and manage services you request, including dream interpretation sessions.

  • To verify your identity and account eligibility.

  • To send you newsletters and updates you have subscribed to.

  • To understand your needs and improve our services.

  • To process payments and issue receipts.

  • To protect against fraud and unauthorized transactions.

  • For marketing purposes (with your consent), including promotional offers.

  • To comply with legal obligations.

We will not use your Personal Information for purposes other than those stated without obtaining additional consent.


3. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA), we process Personal Information on the following legal bases:

  • Your consent.

  • Performance of a contract.

  • Compliance with a legal obligation.

  • Our legitimate interests (e.g., improving services, preventing fraud).


4. How We Collect Personal Information

We collect Personal Information when you:

  • Fill out forms on our websites haveagreatdream.com or thedreamanalyst.com.

  • Book a session, subscribe to our mailing list, or participate in a webinar or survey.

  • Communicate with us via email, phone, or social media.


5. Information Collected Automatically

Aggregated Non-Identifiable Information – We automatically collect certain non-identifiable information (e.g., IP address, browser type, referring site, pages visited) for analytics, security, and site performance.

Cookies & Tracking Technologies – We use cookies and similar technologies to:

  • Recognize returning visitors.

  • Improve user experience.

  • Analyze site traffic.

  • Deliver personalized content.

Where required by law, we request your consent for cookies. You can manage or disable cookies via your browser settings.


6. Disclosure of Personal Information

We do not sell your Personal Information. We may share it with:

  • Authorized employees, contractors, and service providers (e.g., website hosting, payment processors) who require it to perform their duties.

  • Legal authorities where required by law.

  • Partners or affiliates, but only with your explicit consent.

All third parties must implement appropriate safeguards to protect your information.


7. International Data Transfers

Your Personal Information may be stored or processed in Canada, the United States, or other jurisdictions. Where data is transferred outside your jurisdiction, we ensure adequate safeguards are in place, as required by law.


8. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes outlined above or as required by law. Once no longer required, data will be securely destroyed, anonymized, or deleted.


9. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your Personal Information.

  • Request correction of inaccurate or incomplete data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent at any time (without affecting prior lawful processing).

  • Request data portability.

  • File a complaint with a data protection authority.

To exercise these rights, contact our Privacy Officer (see Section 12).


10. How We Protect Your Information

We implement physical, technical, and administrative safeguards to protect your Personal Information against loss, theft, unauthorized access, disclosure, or modification. Only trained and authorized personnel may access your Personal Information.


11. Breach Notification

In accordance with Law 25, PIPEDA, and GDPR, if a privacy breach occurs that poses a risk of serious harm, we will:

  • Notify affected individuals promptly.

  • Notify the appropriate privacy regulator(s).

  • Maintain a breach log.


12. Privacy Officer Contact

Under Quebec Law 25, our designated Privacy Officer is:

Privacy Officer
The Dream Interpretation Center (DICI) Inc.
Email: info@thedreamanalyst.com
Phone: 514-481-8081
Mail: 3555 Chemin Cote-Des-Neiges Bureau 2014 Montréal, QC, H3H 1V2 Canada


13. Third-Party Links

Our websites may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.


14. Changes to This Policy

We may update this policy to reflect legal or operational changes. When we make significant updates, we will notify you via email (if you have provided one) and/or through a notice on our website, and update the “Last Updated” date.


15. Resolving Concerns

If you have any questions, concerns, or complaints about this policy or our handling of your Personal Information:

  • Contact us directly (see Section 12).

  • If unresolved, you may file a complaint with the Office of the Privacy Commissioner of Canada or your local data protection authority.